https://helpforum.sky.com/t5/Sky-Mobile/Sky-eSIM-not-performing/m-p/5333157#M298789 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4744312">@Mv72</a>&nbsp; if this is an android phone try this.&nbsp;</P><P>&nbsp;</P><P>On Android, find the 'Sky Menu' app.<BR />- Select 'Roaming'<BR />- Ensure both 'Automatic' and 'Sky Settings' have '&gt;' in front of them.</P> Sat, 01 Aug 2026 12:38:46 GMT 63johnw 2026-08-01T12:38:46Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-eSIM-not-performing/m-p/5333131#M298776 <P>I've recently transferred from Tesco to Sky but I'm unable to make/receive calls or SMS messages however WhatsApp works and I can browse the internet.&nbsp;</P> Sat, 01 Aug 2026 12:18:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-eSIM-not-performing/m-p/5333131#M298776 Mv72 2026-08-01T12:18:06Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-eSIM-not-performing/m-p/5333157#M298789 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4744312">@Mv72</a>&nbsp; if this is an android phone try this.&nbsp;</P><P>&nbsp;</P><P>On Android, find the 'Sky Menu' app.<BR />- Select 'Roaming'<BR />- Ensure both 'Automatic' and 'Sky Settings' have '&gt;' in front of them.</P> Sat, 01 Aug 2026 12:38:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-eSIM-not-performing/m-p/5333157#M298789 63johnw 2026-08-01T12:38:46Z