https://helpforum.sky.com/t5/Sky-Mobile/Customer-service/m-p/5332621#M298708 Anybody else frustrated with the customer service, or lack of, we now get? Ive had problems with my mobile, can't make or receive calls, been repaired by Samsung but problem still happens. My phone under warranty still but sky won't provide a replacement, nor can I speak to a manager. Been with sky for 15 years and never known it this bad. Even complaints get ignored <span class="lia-unicode-emoji" title=":slightly_frowning_face:">🙁</span> Fri, 31 Jul 2026 17:36:54 GMT KimMc13 2026-07-31T17:36:54Z https://helpforum.sky.com/t5/Sky-Mobile/Customer-service/m-p/5332621#M298708 Anybody else frustrated with the customer service, or lack of, we now get? Ive had problems with my mobile, can't make or receive calls, been repaired by Samsung but problem still happens. My phone under warranty still but sky won't provide a replacement, nor can I speak to a manager. Been with sky for 15 years and never known it this bad. Even complaints get ignored <span class="lia-unicode-emoji" title=":slightly_frowning_face:">🙁</span> Fri, 31 Jul 2026 17:36:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/Customer-service/m-p/5332621#M298708 KimMc13 2026-07-31T17:36:54Z https://helpforum.sky.com/t5/Sky-Mobile/Customer-service/m-p/5332632#M298709 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4743731">@KimMc13</a>&nbsp; have you tried this ?</P><P>&nbsp;</P><P>On Android, find the 'Sky Menu' app.<BR />- Select 'Roaming'<BR />- Ensure both 'Automatic' and 'Sky Settings' have '&gt;' in front of them.</P> Fri, 31 Jul 2026 18:03:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/Customer-service/m-p/5332632#M298709 63johnw 2026-07-31T18:03:36Z