https://helpforum.sky.com/t5/Sky-Mobile/Marta/m-p/5332421#M298670 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3442022">@Marta+1313</a>&nbsp;</P> <P><SPAN>They only drop off your account (eventually) if returned to Sky. If it's stopping you adding a new device call Sky so an agent can place the order for you.</SPAN></P> Fri, 31 Jul 2026 14:38:57 GMT Daniel0210 2026-07-31T14:38:57Z https://helpforum.sky.com/t5/Sky-Mobile/Marta/m-p/5332417#M298668 <P>Hi . I have paid fully amount of my two devices around two weeks ago. The devices is still on my account which is stopping me to get another to devices. Can you help me and check my account please&nbsp;</P> Fri, 31 Jul 2026 14:37:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/Marta/m-p/5332417#M298668 Marta+1313 2026-07-31T14:37:00Z https://helpforum.sky.com/t5/Sky-Mobile/Marta/m-p/5332421#M298670 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3442022">@Marta+1313</a>&nbsp;</P> <P><SPAN>They only drop off your account (eventually) if returned to Sky. If it's stopping you adding a new device call Sky so an agent can place the order for you.</SPAN></P> Fri, 31 Jul 2026 14:38:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/Marta/m-p/5332421#M298670 Daniel0210 2026-07-31T14:38:57Z