topic Re: No data or service in Sky Mobile

No data or service

VictoriaG — Sun, 26 Jul 2026 13:32:48 GMT

Over the last 3 days my mobile data will not connect (I have plenty) and I have no service, meaning I cannot make/receive phone calls or send/receive sms messages. App says there are no issues.

Re: No data or service

63johnw — Sun, 26 Jul 2026 14:07:55 GMT

Hi @VictoriaG any issues showing here ?

https://www.sky.com/help/articles/service-status-sky-mobile

Re: No data or service

KatyT76 — Sun, 26 Jul 2026 16:34:33 GMT

I am having the same issue. Got stuck in London yesterday with no service. Trying to resolve it but sky want to send reset to my phone number which would be fine if I could actually receive messages! Have no clue what to do next, really annoying.

Re: No data or service

mcksco — Sun, 26 Jul 2026 19:59:12 GMT

I had a similar issue last week and stumbled across a fix - may not work for you but worth checking...

https://helpforum.sky.com/t5/Sky-Mobile/Emergency-calls-only/m-p/5324216/highlight/true#M297838