topic Re: Mobile data issues since June! in Sky Mobile

Mobile data issues since June!

Seaside2022 — Sat, 25 Jul 2026 09:05:45 GMT

Hello

Is anyone else having mobile data issues? We have not been able to sent Text Messages since June! Sky are now saying it's an issue with a mask near us and it's on going but the issue is everywhere! Our signal just goes so we are unable to make a call or do anything. This is around North Essex

Re: Mobile data issues since June!

caesarome — Sat, 25 Jul 2026 09:07:50 GMT

@Seaside2022

Do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: Mobile data issues since June!

PandJ2020 — Sat, 25 Jul 2026 09:19:04 GMT

@Seaside2022 wrote:
Is anyone else having mobile data issues? We have not been able to sent Text Messages since June! Sky are now saying it's an issue with a mask near us and it's on going but the issue is everywhere! Our signal just goes so we are unable to make a call or do anything. This is around North Essex

It can happen. Mast repairs (for which Sky do not own) can take days or even weeks.

If you are subject to a minimum term then sky may let you leave without early termination charges. (See the 'reasonable time' clause in your contract)

Re: Mobile data issues since June!

Up_set — Sat, 25 Jul 2026 10:11:05 GMT

I've had no internet for a few weeks now other than WiFi ,

apperently a mask is down

well that's ok for a day excuse but it's like they can't be bothered to get any engineers out to fix

really don't think this network is any good anymore ,

time for a network change