https://helpforum.sky.com/t5/Sky-Mobile/Actvating-new-sim/m-p/5326110#M298051 <P>I just ordered new phone/sim package. So got new sim too</P> Thu, 23 Jul 2026 12:21:31 GMT Phil287 2026-07-23T12:21:31Z https://helpforum.sky.com/t5/Sky-Mobile/Actvating-new-sim/m-p/5326106#M298048 <P>Hi, I've ordered a new phone ans sim from SKY, I was an existing customer so just different data package. But when I've tried to activate the new sim it isn't working, but my old sim has been de activated.</P><P>Anybody any idea how to fix this?</P> Thu, 23 Jul 2026 12:13:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/Actvating-new-sim/m-p/5326106#M298048 Phil287 2026-07-23T12:13:39Z https://helpforum.sky.com/t5/Sky-Mobile/Actvating-new-sim/m-p/5326108#M298049 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4737504">@Phil287</a>&nbsp;wrote:<BR /> <P>Hi, I've ordered a new phone ans sim from SKY, I was an existing customer so just different data package.</P> <HR /></BLOCKQUOTE> <P>Did you actually order a new sim that will have a new number or did you apply the new data package to the sim you already had ?</P> Thu, 23 Jul 2026 12:15:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/Actvating-new-sim/m-p/5326108#M298049 caesarome 2026-07-23T12:15:36Z https://helpforum.sky.com/t5/Sky-Mobile/Actvating-new-sim/m-p/5326110#M298051 <P>I just ordered new phone/sim package. So got new sim too</P> Thu, 23 Jul 2026 12:21:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/Actvating-new-sim/m-p/5326110#M298051 Phil287 2026-07-23T12:21:31Z https://helpforum.sky.com/t5/Sky-Mobile/Actvating-new-sim/m-p/5326112#M298053 <P>What happens when you try to activate the sim ?</P> Thu, 23 Jul 2026 12:23:18 GMT https://helpforum.sky.com/t5/Sky-Mobile/Actvating-new-sim/m-p/5326112#M298053 caesarome 2026-07-23T12:23:18Z