Roaming stopped working

Traveller1 — Thu, 23 Jul 2026 10:23:28 GMT

I've been in Malta a week. My roaming data was working fine each day and last 3 days it's stopped working and I've tried everything nothing is working

Re: Roaming stopped working

Daniel0210 — Thu, 23 Jul 2026 10:32:23 GMT

@Traveller1

Try the troubleshooting in this link

https://www.sky.com/help/articles/sky-mobile-roaming-problems

Additionally if you've been there for a while could you have exceeded the fair usage policy? https://www.sky.com/help/articles/sky-mobile-fair-usage-policy.

Roaming using Roaming Passport Plus is now limited to 25GB per billing period.

From Skys own website...

When you roam using our Roaming Passport Plus, we consider that up to 25GB per billing period is a reasonable amount of data to use. If you exceed this amount, we'll assume that you're no longer using data in the way expected of a reasonable customer for periodic travel.

We may suspend your service, restrict your usage, or charge you for the data that you use in excess of these amounts (currently £2.50 per GB), and we'll let you know by SMS or email before we do so.

Also bear in mind if your data usage is set too low or set to zero it will block you from using your phone abroad. You need to have at least £2 for every day you are there (free for Sky Diamond VIP customers).

topic Roaming stopped working in Sky Mobile

Roaming stopped working

Re: Roaming stopped working