topic Re: Trouble abroad in Sky Mobile

Trouble abroad

MrsHolmes — Sat, 18 Jul 2026 02:13:21 GMT

Cannot make or receive calls abroad. Data and FaceTime work but not phone calls

Re: Trouble abroad

Daniel0210 — Sat, 18 Jul 2026 03:42:42 GMT

@MrsHolmes

Where are you? Some customers reported issues in Spain yesterday.

Re: Trouble abroad

SRM+Stead — Sat, 18 Jul 2026 05:40:23 GMT

Im in Menorca and have the same problem.

Re: Trouble abroad

Lms5 — Sat, 18 Jul 2026 05:56:39 GMT

I disconnected the VolTe and activate the 2G and I can make calls and receive too again

Re: Trouble abroad

SRM+Stead — Sat, 18 Jul 2026 06:20:38 GMT

That worked thank you.

Re: Trouble abroad

col19880 — Sat, 18 Jul 2026 06:59:09 GMT

Spent 1.5 hours yesterday and another 30 minutes this morning online with Sky Agent trying to sort this. Fixed in seconds and not one of the sky agents suggested anything like this. Thanks - Awesome!! Can now get puncture fixed and can actually go somewhere now..... 😉