https://helpforum.sky.com/t5/Sky-Mobile/E-sim-install/m-p/5319820#M297139 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4731242">@George181</a>&nbsp;</P> <P>The activation code should have been sent to the email address that you have on your account, so if you don't have access to it anymore have you updated it on your account:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/mydetails/account-info" target="_blank">https://www.sky.com/mydetails/account-info</A></P> Wed, 15 Jul 2026 10:58:06 GMT caesarome 2026-07-15T10:58:06Z https://helpforum.sky.com/t5/Sky-Mobile/E-sim-install/m-p/5319803#M297137 <P>I have just converted by George 1 sim to an e sim. However I can't install it as you have sent the activation code to the wrong email address!!!</P> Wed, 15 Jul 2026 10:17:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/E-sim-install/m-p/5319803#M297137 George181 2026-07-15T10:17:12Z https://helpforum.sky.com/t5/Sky-Mobile/E-sim-install/m-p/5319820#M297139 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4731242">@George181</a>&nbsp;</P> <P>The activation code should have been sent to the email address that you have on your account, so if you don't have access to it anymore have you updated it on your account:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/mydetails/account-info" target="_blank">https://www.sky.com/mydetails/account-info</A></P> Wed, 15 Jul 2026 10:58:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/E-sim-install/m-p/5319820#M297139 caesarome 2026-07-15T10:58:06Z