topic Re: Mobile Data Setting in Sky Mobile

Mobile Data Setting

TrishD — Fri, 10 Jul 2026 15:55:30 GMT

Hi! I've recently changed to Sky Mobile from Vodafone and I'm struggling..! Is mobile data supposed to be set on Personal or Travel?
the last few days, I don't receive any emails or WhatsApp etc until I'm connected to WiFi. When I'm out and about and try do a google search, I can't!
Thanks for reading!

Re: Mobile Data Setting

caesarome — Fri, 10 Jul 2026 15:59:32 GMT

@TrishD

Set your Sky sim to personal if you are not abroad and travelling.

Make sure mobile data is turned on when you are not at home and connected to your Wifi network.

Re: Mobile Data Setting

TrishD — Fri, 10 Jul 2026 16:06:01 GMT

Hi, thanks for your reply.
Now I have mobile data switched to personal and the option to allow mobile data switching off.

Then under Sims I settings I have travel set to off and personal set to on.

Is this correct?

Re: Mobile Data Setting

caesarome — Fri, 10 Jul 2026 16:15:23 GMT

@TrishD wrote:

and the option to allow mobile data switching off.

When you are home connected to wifi you can leave this as off. When you are not at home this needs to be set to on.