topic Re: Need new eSIM activation code in Sky Mobile

Need new eSIM activation code

Nicola254 — Fri, 10 Jul 2026 11:04:52 GMT

Hello

I've left it too long to activate my eSIM on my new Sky mobile.

Currently using old Sky mobile deal but it expires soon and I want to change it to the new plan.

How can I get a new code so I can activate my eSIM on my new phone please?

The one I was sent at first no longer works.

Thanks!

Re: Need new eSIM activation code

caesarome — Fri, 10 Jul 2026 11:07:28 GMT

@Nicola254

If you didn't activate it within 30 days then the esim will be cancelled so you will now need to order another one by ordering it from here:

https://www.sky.com/shop/mobile/plans

This new esim will come with a new number.

Re: Need new eSIM activation code

Nicola254 — Fri, 10 Jul 2026 16:58:58 GMT

Thanks. Will that still work given that I'd just taken out a phone and sim deal contract?

I appear to be currently using the old sim on my new phone, with the same number I want to keep.

Unfortunately I was unwell in hospital and, having checked dates, missed using the code they sent me by 2 days.

thanks

Re: Need new eSIM activation code

caesarome — Fri, 10 Jul 2026 18:18:44 GMT

@Nicola254 wrote:

I appear to be currently using the old sim on my new phone, with the same number I want to keep.

In that case @Nicola254 you don't need a new sim as you can just keep using this one you already have.

Re: Need new eSIM activation code

63johnw — Sat, 11 Jul 2026 07:23:58 GMT

Hi @Nicola254 any new sim would have a new number and it's not straightforward transferring your old number to the new sim.