Phone contract payments

Emily155 — Thu, 09 Jul 2026 15:19:12 GMT

To keep a long story short, I've had a lot of issues since started my iPhone 17 phone contract, from sky removing my free sim from my account and also not taking the proper payments.

basically my recent bills have only been for my sim and not my phone, I received an email about this error in the system a few weeks ago and it basically said sky would pay the previous missing payments (which have been removed from the remaining cost) and that billing would be corrected on my next bill, but it hasn't?
im unable to call the sky helpline within the hours but I can't get in contact with anyone?

any advice appreciated

tia x

Re: Phone contract payments

caesarome — Thu, 09 Jul 2026 15:22:06 GMT

@Emily155

What do your future bills show ?

Re: Phone contract payments

Emily155 — Thu, 09 Jul 2026 15:23:18 GMT

I've just checked and it says the correct amount, whoopsie

topic Phone contract payments in Sky Mobile

Phone contract payments

Re: Phone contract payments

Re: Phone contract payments