topic Esim to activated in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/Esim-to-activated/m-p/5314062#M296571 I purchased a new phone and esim. I have set up the esim on my Google pixel 10a, it shows no service and the phone says that the SIM is not provisioned. I then had a text message from sky asking me to install it again, the same message shows. I have transferred my number from my old provider. My old provider account is still working. I purchased the phone on Sunday 5th July phone arrived on the 6th. Any help?? Wed, 08 Jul 2026 05:14:30 GMT WillAlex 2026-07-08T05:14:30Z Esim to activated https://helpforum.sky.com/t5/Sky-Mobile/Esim-to-activated/m-p/5314062#M296571 I purchased a new phone and esim. I have set up the esim on my Google pixel 10a, it shows no service and the phone says that the SIM is not provisioned. I then had a text message from sky asking me to install it again, the same message shows. I have transferred my number from my old provider. My old provider account is still working. I purchased the phone on Sunday 5th July phone arrived on the 6th. Any help?? Wed, 08 Jul 2026 05:14:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/Esim-to-activated/m-p/5314062#M296571 WillAlex 2026-07-08T05:14:30Z Re: Esim to activated https://helpforum.sky.com/t5/Sky-Mobile/Esim-to-activated/m-p/5314063#M296572 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4725494">@WillAlex</a>&nbsp; the 10a is not listed on the compatible list so this may be your issue.&nbsp;<BR /><BR /></P><P><A href="https://www.sky.com/help/articles/esim-sky-mobile-compatible-devices" target="_blank">https://www.sky.com/help/articles/esim-sky-mobile-compatible-devices</A></P> Wed, 08 Jul 2026 05:19:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/Esim-to-activated/m-p/5314063#M296572 63johnw 2026-07-08T05:19:17Z Re: Esim to activated https://helpforum.sky.com/t5/Sky-Mobile/Esim-to-activated/m-p/5314065#M296574 The Sim is showing as installed on the phone though, why offer an esim to a non compatible phone? Wed, 08 Jul 2026 05:20:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/Esim-to-activated/m-p/5314065#M296574 WillAlex 2026-07-08T05:20:31Z