topic account locked in Sky Mobile

account locked

MaryKyrannaTheo — Tue, 07 Jul 2026 20:04:41 GMT

Account locked

We apologise for the inconvenience, but we have encountered a problem with your account.

For assistance call us on **** *** ***.

can i go to a kiosk and ask why

Re: account locked

caesarome — Tue, 07 Jul 2026 20:59:51 GMT

@MaryKyrannaTheo

I would suggest calling that number as it might be that it can be unlocked automatically, if not you will need to get through to talk to someone.

Re: account locked

Shazza49 — Tue, 07 Jul 2026 21:19:18 GMT

I can't get any service on my new phone. I've done exactly what I was meant to put my old Sim into my new phone, but I just can't get anything. I can't ring out

Re: account locked

caesarome — Tue, 07 Jul 2026 21:33:36 GMT

@Shazza49

What new phone do you have ?