https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-receive-calls/m-p/5313710#M296534 <P>I have switched from an Android to an Iphone17, but have kept the SIM (not an esim).&nbsp; I am unable to either make calls or receive calls.&nbsp; Can anyone shed any light on this really frustrating situation please?</P> Tue, 07 Jul 2026 15:55:39 GMT CLLCO 2026-07-07T15:55:39Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-receive-calls/m-p/5313710#M296534 <P>I have switched from an Android to an Iphone17, but have kept the SIM (not an esim).&nbsp; I am unable to either make calls or receive calls.&nbsp; Can anyone shed any light on this really frustrating situation please?</P> Tue, 07 Jul 2026 15:55:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-receive-calls/m-p/5313710#M296534 CLLCO 2026-07-07T15:55:39Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-receive-calls/m-p/5313714#M296535 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4725138">@CLLCO</a>&nbsp;</P> <P>Try refreshing the network settings so go Settings &gt; General &gt; Transfer or Reset [Device] &gt; Reset &gt; Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.</P> Tue, 07 Jul 2026 15:58:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-receive-calls/m-p/5313714#M296535 caesarome 2026-07-07T15:58:32Z