https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-existing-number/m-p/5313539#M296499 <P>I've switched my mobile phone number from O2 to Sky. I had a text yesterday to say it had been done, but today I can't phone out or text anyone</P> Tue, 07 Jul 2026 12:30:22 GMT Frenchbulldog66 2026-07-07T12:30:22Z https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-existing-number/m-p/5313539#M296499 <P>I've switched my mobile phone number from O2 to Sky. I had a text yesterday to say it had been done, but today I can't phone out or text anyone</P> Tue, 07 Jul 2026 12:30:22 GMT https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-existing-number/m-p/5313539#M296499 Frenchbulldog66 2026-07-07T12:30:22Z https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-existing-number/m-p/5313546#M296500 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4602191">@Frenchbulldog66</a>&nbsp;</P> <P>What phone do you have ?</P> Tue, 07 Jul 2026 12:33:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-existing-number/m-p/5313546#M296500 caesarome 2026-07-07T12:33:21Z https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-existing-number/m-p/5313640#M296520 <P>iPhone 17 pro plus</P> Tue, 07 Jul 2026 14:47:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-existing-number/m-p/5313640#M296520 Frenchbulldog66 2026-07-07T14:47:23Z https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-existing-number/m-p/5313654#M296521 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4602191">@Frenchbulldog66</a>&nbsp;</P> <P>Try refreshing the network settings so go Settings &gt; General &gt; Transfer or Reset [Device] &gt; Reset &gt; Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.</P> Tue, 07 Jul 2026 15:04:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-existing-number/m-p/5313654#M296521 caesarome 2026-07-07T15:04:40Z