Spend cap US

SarahKF — Sat, 04 Jul 2026 14:04:49 GMT

I'm in the US and both my phone and my sons phone have reached spend cap. I've tried taking them off , then changing to £99.

ive tried making a payment to pay my bill and it won't accept it , it just hangs

Re: Spend cap US

caesarome — Sat, 04 Jul 2026 15:25:15 GMT

@SarahKF

Taken from here:

https://www.sky.com/help/articles/sky-mobile-spend-caps

When you reach your spend cap,:

You won’t be able to use any chargeable data, calls and texts that aren’t included in your plan until your next bill date (unless you change your spend cap).

You need to change your spend cap so if you can't do it yourself then there is a number shown here that you can use to call Sky when you are out of the UK:

https://helpforum.sky.com/t5/Sky-Mobile/Sky-Mobile-Roaming/ba-p/4236715

topic Re: Spend cap US in Sky Mobile

Spend cap US

Re: Spend cap US