https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-how-do-i-accept/m-p/5310975#M296295 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sat, 04 Jul 2026 09:02:14 GMT N_chill 2026-07-04T09:02:14Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-how-do-i-accept/m-p/5310694#M296261 <P>I can't find the place in my account log in and accept</P> Fri, 03 Jul 2026 18:38:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-how-do-i-accept/m-p/5310694#M296261 AndyMacphee 2026-07-03T18:38:53Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-how-do-i-accept/m-p/5310975#M296295 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sat, 04 Jul 2026 09:02:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-how-do-i-accept/m-p/5310975#M296295 N_chill 2026-07-04T09:02:14Z