https://helpforum.sky.com/t5/Sky-Mobile/Free-watch/m-p/5310849#M296280 Hi, i tried using the customer service bot but was no help, so it sent me here. I ordered a samsung galaxy s26 ultra and there was a promotion where i would get a free samsung watch, but i only received the phone. Sat, 04 Jul 2026 01:06:09 GMT silverwing33 2026-07-04T01:06:09Z https://helpforum.sky.com/t5/Sky-Mobile/Free-watch/m-p/5310849#M296280 Hi, i tried using the customer service bot but was no help, so it sent me here. I ordered a samsung galaxy s26 ultra and there was a promotion where i would get a free samsung watch, but i only received the phone. Sat, 04 Jul 2026 01:06:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Free-watch/m-p/5310849#M296280 silverwing33 2026-07-04T01:06:09Z https://helpforum.sky.com/t5/Sky-Mobile/Free-watch/m-p/5310874#M296286 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4722305">@silverwing33</a>&nbsp;</P> <P>You need to put in your claim for the watch which you can do via this link:</P> <P>&nbsp;</P> <P><A href="https://redeem.samsungoffers.claims/platform/skywatch/en-GB" target="_blank">https://redeem.samsungoffers.claims/platform/skywatch/en-GB</A></P> <P>&nbsp;</P> <P>You should be able to use the credit agreement number without the letters as the invoice number when asked for this. You might also be able to use your Sky account number.</P> <P><BR />Your credit agreement can be found in your message centre:</P> <P>&nbsp;</P> <P><A href="https://messages.sky.com/message-centre" target="_blank">https://messages.sky.com/message-centre</A></P> <P><BR />Samsung will send this within 45 days of the claim being validated.</P> Sat, 04 Jul 2026 04:31:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/Free-watch/m-p/5310874#M296286 caesarome 2026-07-04T04:31:56Z