topic Phone is not working in Sky Mobile

Phone is not working

An34 — Fri, 03 Jul 2026 12:43:58 GMT

Hi I paid my overdue bill and it's not coming back on

Re: Phone is not working

caesarome — Fri, 03 Jul 2026 12:51:09 GMT

Have you also setup your payment details again as this will need doing if you are yet to do it then you are waiting for the banks to clear the payment you made.

Re: Phone is not working

Daniel0210 — Fri, 03 Jul 2026 13:04:15 GMT

@An34
If your payment is 2+ weeks overdue you will have to pay the next bill as well. If you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).

If this is part of a credit agreement purchase (Sky Mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment.

Phone not working

An34 — Tue, 07 Jul 2026 14:02:30 GMT

Bill as been payed so why is it still suspended

Re: Phone not working

Daniel0210 — Tue, 07 Jul 2026 14:05:08 GMT

@An34

No need for a new thread. You've already asked this and received two responses.