topic Re: Is it scam in Sky Mobile

Is it scam

Bernbrent — Thu, 02 Jul 2026 14:51:11 GMT

Someone keeps calling me saying they are from sky and need my details to send out sim cards?

Re: Is it scam

SKY1992bf — Thu, 02 Jul 2026 14:54:45 GMT

@Bernbrent Have you requested the SIM cards? If not almost certainly a scam

Re: Is it scam

Daniel0210 — Thu, 02 Jul 2026 14:59:10 GMT

@Bernbrent

Hopefully you hung up before giving out too much info.

Scammers try to obtain sufficient information to be able to order expensive mobile devices in your name which Sky innocently deliver to you.

The scammers would then recontact you (again claiming to be Sky) saying they have made a mistake and for you to send it to a (non Sky) address. If you did that they then have the device and you have the bill.

They are very cunning. They may send packaging to post the item (to them) or might even send a 'courier' to collect it. see this link

https://www.sky.com/help/articles/account-takeover

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it will be a scam call.

Re: Is it scam

caesarome — Thu, 02 Jul 2026 15:00:50 GMT

@Bernbrent

That is a scam call so see if you can block it as Sky do not sent out replacement sim cards unless you have an issue with one and you have contacted them asking for one so did you give them any information that they asked for ?

Re: Is it scam

twilight+princess — Thu, 02 Jul 2026 16:39:14 GMT

Did they say which details they needed? Tbh it's a known scam where they say that a new SIM card is required to access 5G, they'd probably get more people convinced if they said it was for a 5G+ or 6G upgrade.