topic Re: Hazelcandlin in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/Hazelcandlin/m-p/5307347#M295840 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4717440">@Hazelcandlin</a>&nbsp;</P> <P>You have to put in a claim which you can do so here:</P> <P>&nbsp;</P> <P><A href="https://redeem.samsungoffers.claims/platform/skywatch/en-GB" target="_blank">https://redeem.samsungoffers.claims/platform/skywatch/en-GB</A></P> <P>&nbsp;</P> <P>You should be able to use the credit agreement number without the letters as the invoice number when asked for this. You might also be able to use your Sky account number.</P> <P><BR />Your credit agreement can be found in your message centre:</P> <P>&nbsp;</P> <P><A href="https://messages.sky.com/message-centre" target="_blank">https://messages.sky.com/message-centre</A></P> <P><BR />Samsung will send this within 45 days of the claim being validated.</P> Mon, 29 Jun 2026 16:20:43 GMT caesarome 2026-06-29T16:20:43Z Hazelcandlin https://helpforum.sky.com/t5/Sky-Mobile/Hazelcandlin/m-p/5307344#M295839 My account number is I upgraded my old phone for s26 ultra which should have with a watch but not received it i sent my old phone back so I'm just wondering how I get my free gift Mon, 29 Jun 2026 16:16:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/Hazelcandlin/m-p/5307344#M295839 Hazelcandlin 2026-06-29T16:16:57Z Re: Hazelcandlin https://helpforum.sky.com/t5/Sky-Mobile/Hazelcandlin/m-p/5307347#M295840 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4717440">@Hazelcandlin</a>&nbsp;</P> <P>You have to put in a claim which you can do so here:</P> <P>&nbsp;</P> <P><A href="https://redeem.samsungoffers.claims/platform/skywatch/en-GB" target="_blank">https://redeem.samsungoffers.claims/platform/skywatch/en-GB</A></P> <P>&nbsp;</P> <P>You should be able to use the credit agreement number without the letters as the invoice number when asked for this. You might also be able to use your Sky account number.</P> <P><BR />Your credit agreement can be found in your message centre:</P> <P>&nbsp;</P> <P><A href="https://messages.sky.com/message-centre" target="_blank">https://messages.sky.com/message-centre</A></P> <P><BR />Samsung will send this within 45 days of the claim being validated.</P> Mon, 29 Jun 2026 16:20:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/Hazelcandlin/m-p/5307347#M295840 caesarome 2026-06-29T16:20:43Z