Direct debit not coming out on time

Riley91 — Sat, 27 Jun 2026 13:54:37 GMT

My payment was meant to be two days ago but still hasn't come out

Re: Direct debit not coming out on time

Daniel0210 — Sat, 27 Jun 2026 14:11:37 GMT

@Riley91 wrote:

My payment was meant to be two days ago but still hasn't come out

Do not be tempted to make a manual payment.

If you usually pay by Direct Debit and the full payment fails on the normal payment date Sky will automatically attempt it again 10 calendar days later (warning: any manual payment made in this period will usually only go as a credit towards the following months bill leaving this months unpaid).

After 10 days, if that second attempt also fails Sky may send a text and/or email notifying you that your payment has failed again and you then have a day or two at best before they restrict your services.

Re: Direct debit not coming out on time

caesarome — Sat, 27 Jun 2026 15:06:02 GMT

@Riley91

What does ot say on your bill that you can view via the MySky app regarding this bill ?

topic Direct debit not coming out on time in Sky Mobile

Direct debit not coming out on time

Re: Direct debit not coming out on time

Re: Direct debit not coming out on time