topic How do I get my termination charge paid for in Sky Mobile

How do I get my termination charge paid for

Ester2 — Thu, 25 Jun 2026 08:18:33 GMT

Sky agreed to pay termination charge from previous supplier. Where do I send my bill

Re: How do I get my termination charge paid for

SKY1992bf — Thu, 25 Jun 2026 08:21:42 GMT

@Ester2 sky doesn't pay it directly you are responsible for that

Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit

https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014

Note switch credit is limited to a maximum of £300 (service = tv £100 and/or broadband £200)

the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid

Note you must apply within 90 days of your sky service activation date

Re: How do I get my termination charge paid for

SKY1992bf — Thu, 25 Jun 2026 08:24:14 GMT

@Ester2 further to my post above I note you have posted on the mobile board beware sky doesn't cover switching charges for mobile contracts only tv and broadband