https://helpforum.sky.com/t5/Sky-Mobile/E-sim-not-downloading-need-a-code/m-p/5302059#M295329 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1441726">@chella</a>&nbsp;</P> <P>You can order a new esim that will have a new number for your phone here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/shop/mobile/plans" target="_blank">https://www.sky.com/shop/mobile/plans</A></P> <P>&nbsp;</P> <P>With your old phone you would have to continue paying for it if it was from Sky until you have paid it off. The esim can be cancelled if you have had it for 12 months or more.</P> Sun, 21 Jun 2026 15:00:39 GMT caesarome 2026-06-21T15:00:39Z https://helpforum.sky.com/t5/Sky-Mobile/E-sim-not-downloading-need-a-code/m-p/5302038#M295328 <P>I have crushed my phone and add to have new and it's not possible to get any info for old phone it's badly damage and I need my e sim for new phone&nbsp;</P> Sun, 21 Jun 2026 13:54:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/E-sim-not-downloading-need-a-code/m-p/5302038#M295328 chella 2026-06-21T13:54:48Z https://helpforum.sky.com/t5/Sky-Mobile/E-sim-not-downloading-need-a-code/m-p/5302059#M295329 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1441726">@chella</a>&nbsp;</P> <P>You can order a new esim that will have a new number for your phone here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/shop/mobile/plans" target="_blank">https://www.sky.com/shop/mobile/plans</A></P> <P>&nbsp;</P> <P>With your old phone you would have to continue paying for it if it was from Sky until you have paid it off. The esim can be cancelled if you have had it for 12 months or more.</P> Sun, 21 Jun 2026 15:00:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/E-sim-not-downloading-need-a-code/m-p/5302059#M295329 caesarome 2026-06-21T15:00:39Z