https://helpforum.sky.com/t5/Sky-Mobile/Claiming-the-free-watch/m-p/5300961#M295210 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4711479">@Cc06</a>&nbsp;</P> <P>As you have discovered screenshots will not be accepted so you&nbsp;<SPAN>should be able to use the credit agreement number without the letters as the invoice number when asked for this. You might also be able to use your Sky account number.</SPAN></P> <P><BR />Your credit agreement can be found in your message centre:</P> <P>&nbsp;</P> <P><A href="https://messages.sky.com/message-centre" target="_blank">https://messages.sky.com/message-centre</A></P> <P><BR />Samsung will send this within 45 days of the claim being validated.</P> Fri, 19 Jun 2026 12:03:06 GMT caesarome 2026-06-19T12:03:06Z https://helpforum.sky.com/t5/Sky-Mobile/Claiming-the-free-watch/m-p/5300924#M295209 I'm trying to claim my free watch but they won't accept any screen shots of my bill etc I send? Fri, 19 Jun 2026 11:15:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/Claiming-the-free-watch/m-p/5300924#M295209 Cc06 2026-06-19T11:15:11Z https://helpforum.sky.com/t5/Sky-Mobile/Claiming-the-free-watch/m-p/5300961#M295210 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4711479">@Cc06</a>&nbsp;</P> <P>As you have discovered screenshots will not be accepted so you&nbsp;<SPAN>should be able to use the credit agreement number without the letters as the invoice number when asked for this. You might also be able to use your Sky account number.</SPAN></P> <P><BR />Your credit agreement can be found in your message centre:</P> <P>&nbsp;</P> <P><A href="https://messages.sky.com/message-centre" target="_blank">https://messages.sky.com/message-centre</A></P> <P><BR />Samsung will send this within 45 days of the claim being validated.</P> Fri, 19 Jun 2026 12:03:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Claiming-the-free-watch/m-p/5300961#M295210 caesarome 2026-06-19T12:03:06Z