topic Re: Upgarding phone and watch in Sky Mobile

Upgrade

Tasha69 — Sun, 24 May 2026 14:45:08 GMT

I have a Samsung watch and phone through sky, am i able to upgrade my watch and phone to apple?

caesarome — Sun, 24 May 2026 15:05:35 GMT

If you are still paying for both so you are yet to pay either off in full then you should be able to upgrade:

Tasha69 — Fri, 19 Jun 2026 09:17:36 GMT

Im with you for my phone and watch but would like to swap back to apple from Samsung

caesarome — Fri, 19 Jun 2026 09:26:12 GMT

We are customers here who help each other so you are not talking to Sky.

You can do it here (further down the page:

If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.

If you are struggling with this then give Sky a call on the free 150 number to do it.

If sending a phone back to Sky then make sure you get and keep proof of delivery.

GD1 — Fri, 19 Jun 2026 09:31:16 GMT

@Tasha69 You asked the same question not more then a few weeks back, did you not follow the advise posted by @caesarome provided then?