https://helpforum.sky.com/t5/Sky-Mobile/Customer-service/m-p/5300516#M295176 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3301332">@Luigiseg</a>&nbsp;wrote:<BR /> <P>I'm going to stop all direct debits and let's see what happens then</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3301332">@Luigiseg</a>&nbsp;</P> <P><SPAN>I'm afraid cancelling your payment method is definitely not a good idea and it will cause you lots of additional problems.</SPAN></P> <P>&nbsp;</P> <P><SPAN>The relevant services will be restricted, you won't be able to call Sky, the account can't be cancelled, late payment fees will be added monthly and then Sky will involve a debt recovery company which will affect your credit rating.</SPAN></P> <P>&nbsp;</P> Thu, 18 Jun 2026 18:42:04 GMT Daniel0210 2026-06-18T18:42:04Z https://helpforum.sky.com/t5/Sky-Mobile/Customer-service/m-p/5300514#M295175 <P>Got to be the worst customer service I've ever had to deal with. For 3 weeks I have been trying to get a replacement sim due to losing my phone abroad. I've tried cancelling that same number and each person puts me on hold and then ends the call. I have spoke to over 14 different advisors and not one person can help me. I'm going to stop all direct debits and let's see what happens then</P> Thu, 18 Jun 2026 18:38:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/Customer-service/m-p/5300514#M295175 Luigiseg 2026-06-18T18:38:34Z https://helpforum.sky.com/t5/Sky-Mobile/Customer-service/m-p/5300516#M295176 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3301332">@Luigiseg</a>&nbsp;wrote:<BR /> <P>I'm going to stop all direct debits and let's see what happens then</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3301332">@Luigiseg</a>&nbsp;</P> <P><SPAN>I'm afraid cancelling your payment method is definitely not a good idea and it will cause you lots of additional problems.</SPAN></P> <P>&nbsp;</P> <P><SPAN>The relevant services will be restricted, you won't be able to call Sky, the account can't be cancelled, late payment fees will be added monthly and then Sky will involve a debt recovery company which will affect your credit rating.</SPAN></P> <P>&nbsp;</P> Thu, 18 Jun 2026 18:42:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/Customer-service/m-p/5300516#M295176 Daniel0210 2026-06-18T18:42:04Z