https://helpforum.sky.com/t5/Sky-Mobile/Issue-with-number-transfer/m-p/5300496#M295173 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4710992">@AmyJohnstone</a>&nbsp;</P> <P>If this is an iphone refresh the network settings so go Settings &gt; General &gt; Transfer or Reset [Device] &gt; Reset &gt; Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.</P> Thu, 18 Jun 2026 18:17:31 GMT caesarome 2026-06-18T18:17:31Z https://helpforum.sky.com/t5/Sky-Mobile/Issue-with-number-transfer/m-p/5300441#M295168 <P>Hi, I've just bought a new phone and moved to sky from Tesco, I've kept my number and had the message to say my number has transferred across, but I can't send texts or revive calls, I can only use WhatsApp and iMessage which is data based and in my settings it's the wrong number and won't let me change it, can anyone help? &nbsp;</P> Thu, 18 Jun 2026 16:36:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Issue-with-number-transfer/m-p/5300441#M295168 AmyJohnstone 2026-06-18T16:36:50Z https://helpforum.sky.com/t5/Sky-Mobile/Issue-with-number-transfer/m-p/5300496#M295173 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4710992">@AmyJohnstone</a>&nbsp;</P> <P>If this is an iphone refresh the network settings so go Settings &gt; General &gt; Transfer or Reset [Device] &gt; Reset &gt; Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.</P> Thu, 18 Jun 2026 18:17:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/Issue-with-number-transfer/m-p/5300496#M295173 caesarome 2026-06-18T18:17:31Z