https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-old-number/m-p/5299142#M295073 <P>I've just received my new phone and SIM card from you yesterday. I have &nbsp;given you a pac number to keep my old number which has been accepted. This morning I have recieved a text message to say my number is up and running but you've associated this with the number from the SIM card and not the number I want to keep.&nbsp;<BR /><BR /></P><P>thanks&nbsp;</P><P>Louise&nbsp;</P> Wed, 17 Jun 2026 05:08:13 GMT Louisefred1234 2026-06-17T05:08:13Z https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-old-number/m-p/5299142#M295073 <P>I've just received my new phone and SIM card from you yesterday. I have &nbsp;given you a pac number to keep my old number which has been accepted. This morning I have recieved a text message to say my number is up and running but you've associated this with the number from the SIM card and not the number I want to keep.&nbsp;<BR /><BR /></P><P>thanks&nbsp;</P><P>Louise&nbsp;</P> Wed, 17 Jun 2026 05:08:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-old-number/m-p/5299142#M295073 Louisefred1234 2026-06-17T05:08:13Z https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-old-number/m-p/5299143#M295074 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4709410">@Louisefred1234</a>&nbsp;</P> <P>You are talking to other customers only on here.</P> <P>&nbsp;</P> <P>If your number was with a different network then it should have transferred to your new Sky SIM card if Sky have told you thus has been completed.</P> Wed, 17 Jun 2026 05:30:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/Keeping-my-old-number/m-p/5299143#M295074 caesarome 2026-06-17T05:30:30Z