topic Re: iphone in Sky Mobile

iphone

millie43 — Mon, 15 Jun 2026 12:18:57 GMT

i had ordered the 17 on the 6th june said it was next day delivery. With dpd they haven't delivered it still and apparently there's a delay but it's at the depot

Re: iphone

caesarome — Mon, 15 Jun 2026 12:21:48 GMT

@millie43

Has it actually been sent to DPD so what shows on your account here:

https://www.sky.com/ordertracking

Re: iphone

GD1 — Mon, 15 Jun 2026 12:23:03 GMT

@millie43 Your post has been moved from the email board as you're not emailing Sky by posting there.

Re: iphone

millie43 — Mon, 15 Jun 2026 12:25:57 GMT

what do i do now ?

Re: iphone

caesarome — Mon, 15 Jun 2026 12:38:58 GMT

@millie43

What does it show on the link I posted above ?

Re: iphone

millie43 — Mon, 15 Jun 2026 12:39:56 GMT

a samsung tv

Re: iphone

caesarome — Mon, 15 Jun 2026 12:44:56 GMT

@millie43 wrote:

a samsung tv

Sorry I don't understand.

You said you ordered an iPhone 17 so what shows here:

https://www.sky.com/ordertracking

Re: iphone

millie43 — Mon, 15 Jun 2026 12:46:23 GMT

it says in progress but i've had the tracking amd dpd are holding it and not delivering it

Re: iphone

caesarome — Mon, 15 Jun 2026 12:49:27 GMT

@millie43

Have you spoken to Sky about this as that will get the next step if they have had it for a while.

Re: iphone

millie43 — Mon, 15 Jun 2026 12:49:59 GMT

i've emailed them

Re: iphone

caesarome — Mon, 15 Jun 2026 12:51:22 GMT

Not sure who you have emailed because if it is Sky then you might be waiting quite a while for a reply as they don't use email as a way they can be contacted by so calling is the best option here.

Re: iphone

millie43 — Mon, 15 Jun 2026 12:52:21 GMT

i've messaged the help team via facebook aswell