https://helpforum.sky.com/t5/Sky-Mobile/Undelivered-phone/m-p/5296644#M294814 <P>What did Sky say when you spoke to them?</P> Fri, 12 Jun 2026 21:05:46 GMT PandJ2020 2026-06-12T21:05:46Z https://helpforum.sky.com/t5/Sky-Mobile/Undelivered-phone/m-p/5296642#M294813 <P>I missed the delivery Monday as they came so early. Reordered the phone was guaranteed it would be here today and at 20.20 had an email to say I had asked for a block on the phone but I hadn't&nbsp;</P><P>This phone was for a 21st birthday present for my autistic nephew.&nbsp;</P><P>All I want to know is where is my phone and why can nobody help me. You offer next day delivery and this has not happened</P> Fri, 12 Jun 2026 21:03:58 GMT https://helpforum.sky.com/t5/Sky-Mobile/Undelivered-phone/m-p/5296642#M294813 Marian60 2026-06-12T21:03:58Z https://helpforum.sky.com/t5/Sky-Mobile/Undelivered-phone/m-p/5296644#M294814 <P>What did Sky say when you spoke to them?</P> Fri, 12 Jun 2026 21:05:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/Undelivered-phone/m-p/5296644#M294814 PandJ2020 2026-06-12T21:05:46Z https://helpforum.sky.com/t5/Sky-Mobile/Undelivered-phone/m-p/5296647#M294815 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4706682">@Marian60</a>&nbsp;</P> <P>You are only talking to other customers here and not Sky support.</P> <P>&nbsp;</P> <P>Did Dpd not attempt to redeliver the phone after the failed attempt on Monday ?</P> <P>&nbsp;</P> <P>What shows here regarding the order:</P> <P><A href="https://www.sky.com/ordertracking" target="_blank">https://www.sky.com/ordertracking</A></P> Fri, 12 Jun 2026 21:08:44 GMT https://helpforum.sky.com/t5/Sky-Mobile/Undelivered-phone/m-p/5296647#M294815 caesarome 2026-06-12T21:08:44Z