https://helpforum.sky.com/t5/Sky-Mobile/Sim-activate/m-p/5296118#M294756 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4706039">@Steph9987</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:</P> <P><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.<BR />This isn't a live chat so replies may not be instant.</P> Fri, 12 Jun 2026 09:03:25 GMT caesarome 2026-06-12T09:03:25Z https://helpforum.sky.com/t5/Sky-Mobile/Sim-activate/m-p/5296027#M294749 <P>I'm trying to set up my new sim and it won't let me everytime I put details in it says there is a error&nbsp;</P> Fri, 12 Jun 2026 07:52:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sim-activate/m-p/5296027#M294749 Steph9987 2026-06-12T07:52:00Z https://helpforum.sky.com/t5/Sky-Mobile/Sim-activate/m-p/5296118#M294756 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4706039">@Steph9987</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:</P> <P><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.<BR />This isn't a live chat so replies may not be instant.</P> Fri, 12 Jun 2026 09:03:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sim-activate/m-p/5296118#M294756 caesarome 2026-06-12T09:03:25Z https://helpforum.sky.com/t5/Sky-Mobile/Sim-activate/m-p/5296140#M294759 <P>Good morning <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> Thanks for escalating this <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a></SPAN>. We’ve sent <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4706039">@Steph9987</a></SPAN> an invite to chat.<BR /><BR />Please be aware conversations automatically close if there is no response within 48 hours.</P> Fri, 12 Jun 2026 09:26:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sim-activate/m-p/5296140#M294759 LJB-C 2026-06-12T09:26:04Z