topic Re: New phone in Sky Mobile

New phone

Gileshorton — Thu, 11 Jun 2026 13:51:49 GMT

Ive just received my samsung s26+ phone when I ordered it it said a samsung watch was included but it hasn't arrived how do I get my warch

PandJ2020 — Thu, 11 Jun 2026 13:59:47 GMT

Which offer was it? Either you have to claim it direct from Samsung or it follows after the cooling off period has expired.

PandJ2020 — Thu, 11 Jun 2026 14:00:37 GMT

The website currently says:

Purchase a Samsung Galaxy S26+ between 4th June 2026 and 21st July 2026 and claim a Samsung Galaxy Watch8 worth £319 with your order.
To redeem this offer, visit https://samsungoffers.claims/skywatch to submit your claim within 30 days of purchase.
Maximum 4 claims per household. See below for terms and conditions.

Gileshorton — Thu, 11 Jun 2026 14:08:24 GMT

It said watch was included

caesarome — Thu, 11 Jun 2026 15:00:41 GMT

What date did you place the order on ?

Gileshorton — Thu, 11 Jun 2026 15:07:48 GMT

Monday 8th june

caesarome — Thu, 11 Jun 2026 15:13:43 GMT

The the post above by @PandJ2020 applies as you have to put your claim via that link as it is not sent automatically.