topic Wrong phone number set up in Sky Mobile

Wrong phone number set up

Maz131 — Wed, 10 Jun 2026 08:41:36 GMT

I got a new SIM yesterday, replaced it with my old SIM which I was changing from Vodafone to sky. My Pac no [removed] had a text this morning stating my phone is up and running but with a mobile new mobile number and not my old number which is the phone no showing on my account in my sky

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Re: Wrong phone number set up

caesarome — Wed, 10 Jun 2026 08:57:57 GMT

@Maz131

If this is an iphone refresh the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

Re: Wrong phone number set up

63johnw — Wed, 10 Jun 2026 08:58:43 GMT

When did you give sky your PAC @Maz131 ?