topic Wrong order in Sky Mobile

Wrong order

Mackenzie7 — Tue, 09 Jun 2026 21:20:43 GMT

I ordered a new phone in the wrong colour please help

Re: Wrong order

caesarome — Tue, 09 Jun 2026 21:25:31 GMT

You will need to call Sky in the morning to both ask them to cancel the order and then either they or you can order the phone again in the different colour but doing so will see you being credit checked again.

Re: Wrong order

Mackenzie7 — Tue, 09 Jun 2026 21:30:01 GMT

I ordered this earlier on so it is coming for next day delivery(tomorrow). Is it too late to call up now, and I'd have to return the phone?

Re: Wrong order

63johnw — Wed, 10 Jun 2026 04:55:00 GMT

Hi @Mackenzie7 it may be but you would need to phone up and ask.