https://helpforum.sky.com/t5/Sky-Mobile/Sky-cancelled-application/m-p/5293568#M294470 <P>I paid a £123.00 upfront deposit although sky cancelled the order. When will I receive money back to original card as it's been more than a week?</P> Tue, 09 Jun 2026 04:57:54 GMT Bradl 2026-06-09T04:57:54Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-cancelled-application/m-p/5293568#M294470 <P>I paid a £123.00 upfront deposit although sky cancelled the order. When will I receive money back to original card as it's been more than a week?</P> Tue, 09 Jun 2026 04:57:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-cancelled-application/m-p/5293568#M294470 Bradl 2026-06-09T04:57:54Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-cancelled-application/m-p/5293569#M294471 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4703320">@Bradl</a>&nbsp;<BR />It’s possible you may have failed one of the required credit check(s). For a sim deal it’s just a soft credit check, for a device there’s also an enhanced check. See this link for Skys guidance ~ <BR /><A href="https://www.sky.com/help/articles/credit-checks-sky-mobile" target="_blank">https://www.sky.com/help/articles/credit-checks-sky-mobile</A> <BR /><BR />Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky to chase it up.</P> Tue, 09 Jun 2026 05:01:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-cancelled-application/m-p/5293569#M294471 Daniel0210 2026-06-09T05:01:34Z