https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working-properly/m-p/5293290#M294443 <P>Need help, new phone not letting me phone out or text</P> Mon, 08 Jun 2026 16:04:39 GMT John840 2026-06-08T16:04:39Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working-properly/m-p/5293285#M294441 <P>I got a new phone from Sky last week, and after all the messing about, I can't phone or text</P> Mon, 08 Jun 2026 16:01:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working-properly/m-p/5293285#M294441 John840 2026-06-08T16:01:04Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working-properly/m-p/5293290#M294443 <P>Need help, new phone not letting me phone out or text</P> Mon, 08 Jun 2026 16:04:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working-properly/m-p/5293290#M294443 John840 2026-06-08T16:04:39Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working-properly/m-p/5293303#M294445 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4702943">@John840</a>&nbsp;</P> <P>Did you move a plastic sim from your old phone to the new one or did you order a new sim and start using it ?</P> <P>If using a new sim have you activated it ?</P> <P>&nbsp;</P> Mon, 08 Jun 2026 16:15:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working-properly/m-p/5293303#M294445 caesarome 2026-06-08T16:15:11Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working-properly/m-p/5293310#M294446 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4702943">@John840</a>&nbsp;wrote:<BR /><P>Need help, new phone not letting me phone out or text</P><HR /></BLOCKQUOTE><P>Did you put a SIM in it?</P> Mon, 08 Jun 2026 16:18:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working-properly/m-p/5293310#M294446 PandJ2020 2026-06-08T16:18:43Z