topic Mobile data in Sky Mobile

Mobile data

Adam941 — Fri, 05 Jun 2026 12:28:23 GMT

Hi I'm paying £50 a month and my phone internet doesnt work in some places in Tiverton can I get any help why it doesn't work haven't been happy with sky as pay all that money and my mobile data struggles daily to load stuff etc

Re: Mobile data

caesarome — Fri, 05 Jun 2026 12:29:41 GMT

@Adam941

Do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: Mobile data

Adam941 — Fri, 05 Jun 2026 12:31:11 GMT

Nothing has come up

Re: Mobile data

PandJ2020 — Fri, 05 Jun 2026 13:19:05 GMT

@Adam941 wrote:
Nothing has come up

Yes, it does: "Our Network can get busy in this area.

This means your data could be slower than normal. We’re sorry about that. Our team is aware and working to make it better. Our top tips for staying connected would be to find local Wifi hotspots and download whatever content you need whilst connected to Wifi, so you can still enjoy it on the move."

It's a known problem in that area.