topic Charges for eSim reissue for new device in Sky Mobile

Charges for eSim reissue for new device

Q4quality — Thu, 04 Jun 2026 10:12:02 GMT

Hi,

I was trying to find this info but nowhere where it is clearly mentioned.

is it completely free to get eSIM re-issued upon device upgrade using Sky app on the new device?

how many times eSIM reissue is possible with or without charges in a year or while the phone is supplied by Sky and going through the contract? Also the case where if the phone is not supplied by Sky and purchased or sourced externally.

Re: Charges for eSim reissue for new device

caesarome — Thu, 04 Jun 2026 11:00:51 GMT

@Q4quality

I think you are asking is it free to move an esim to a new device then yes it is:

https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim

Re: Charges for eSim reissue for new device

Q4quality — Thu, 04 Jun 2026 13:02:23 GMT

Thanks, since it is not mentioned the customer can assume all eSim replacements (same device) and reissues (change of device) free of charge as long as the devices are compatible

Re: Charges for eSim reissue for new device

caesarome — Thu, 04 Jun 2026 13:05:11 GMT

@Q4quality wrote:

can assume all eSim replacements (same device) and reissues (change of device) free of charge as long as the devices are compatible

Yes to both.