Sky won’t send me a new sim

Cgiff — Wed, 03 Jun 2026 16:50:27 GMT

I have spoken to sky again and again and have got nowhere. My phone sim doesn’t work in my phone and it is useless. I can’t use my phone; I’ve had to drive 45 mins to my mum’s house, to wait on the phone for 20 mins for someone to answer to be told they cannot send me out a replacement SIM card. I have had no end of trouble with sky and I have been transferred to multiple people who can’t help me or don’t understand why I’ve been transferred to them.
I am paying for a contract which I cannot use. This is a joke. I have had the phone put down on me over and over again. I want to leave this contract it is absolutely useless as I cannot use the phone. I have no use for a contract which costs me more money than it’s worth as I can’t use this or get any calls.

Re: Sky won’t send me a new sim

63johnw — Wed, 03 Jun 2026 17:45:02 GMT

What reason have they given for not sending a replacement sim @Cgiff ? How long have you had the sim contract ?

Re: Sky won’t send me a new sim

caesarome — Wed, 03 Jun 2026 18:17:31 GMT

@Cgiff

Are you saying you have no signal when at your home ?

topic Re: Sky won’t send me a new sim in Sky Mobile

Sky won’t send me a new sim

Re: Sky won’t send me a new sim

Re: Sky won’t send me a new sim