https://helpforum.sky.com/t5/Sky-Mobile/Returned-phone-after-swap/m-p/5288768#M293959 <P>I received my swap upgrade phone on 9/5/26, I was out of contract and returned my old phone the following week using the return label provided. I've still not heard anything or received any payment for the old phone. How long does it usually take for the payment to go through?&nbsp;</P> Tue, 02 Jun 2026 11:22:09 GMT Helena4964 2026-06-02T11:22:09Z https://helpforum.sky.com/t5/Sky-Mobile/Returned-phone-after-swap/m-p/5288768#M293959 <P>I received my swap upgrade phone on 9/5/26, I was out of contract and returned my old phone the following week using the return label provided. I've still not heard anything or received any payment for the old phone. How long does it usually take for the payment to go through?&nbsp;</P> Tue, 02 Jun 2026 11:22:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Returned-phone-after-swap/m-p/5288768#M293959 Helena4964 2026-06-02T11:22:09Z https://helpforum.sky.com/t5/Sky-Mobile/Returned-phone-after-swap/m-p/5288770#M293960 <P>2-4 weeks usually.</P> Tue, 02 Jun 2026 11:22:59 GMT https://helpforum.sky.com/t5/Sky-Mobile/Returned-phone-after-swap/m-p/5288770#M293960 PandJ2020 2026-06-02T11:22:59Z