topic Re: Currently abroad, need data in Sky Mobile

Currently abroad, need data

Josh1991 — Fri, 29 May 2026 21:08:41 GMT

I'm currently abroad and I've been told my data roaming is capped at 25gb. I've used 90% of that and have 3 days left. How do I get more without being charged stupid amounts. I need data for satnav etc.

I've tried calling but my phone just crackles and I can't hear anything. Why do sky make it so hard to speak to someone! Any help with be greatly appreciated.

Re: Currently abroad, need data

PandJ2020 — Fri, 29 May 2026 21:19:38 GMT

It's £2.50 per GB, so not a stupid amount...

Re: Currently abroad, need data

caesarome — Fri, 29 May 2026 21:23:34 GMT

@Josh1991

You can't increase it as data useage when abroad is capped to 25GB so you will have to be careful what you use over the next few days before it resets otherwise you will start wracking up large data charges. You Wifi where available where you can and make sure when you do the mobile data is turned off.

Re: Currently abroad, need data

TimmyBGood — Fri, 29 May 2026 22:09:00 GMT

@Josh1991

As @PandJ2020 indicates, the initial charge per gigabyte isn't extortionate. Just be aware that Sky reserves the right to cease service entirely if what they consider to be unreasonable use continues.

I'd think the cost per gigabyte also counts against the default spending cap limit.

Re: Currently abroad, need data

Daniel0210 — Sat, 30 May 2026 03:55:56 GMT

@Josh1991

See this link about the fair usage policy

https://www.sky.com/help/articles/sky-mobile-fair-usage-policy.

From Skys own website...

When you roam using our Roaming Passport Plus, we consider that up to 25GB per billing period is a reasonable amount of data to use. If you exceed this amount, we'll assume that you're no longer using data in the way expected of a reasonable customer for periodic travel.

We may suspend your service, restrict your usage or charge you for the data that you use in excess of these amounts (currently £2.50 per GB), and we'll let you know by SMS or email before we do so.