topic postcode error in Sky Mobile

postcode error

Slade1 — Thu, 28 May 2026 15:29:54 GMT

I can't link my mobile account to my sky id because my eircode is invalid.

any help would be greatly appreciated.

Re: postcode error

caesarome — Thu, 28 May 2026 15:51:49 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

Re: postcode error

Jason- — Thu, 28 May 2026 17:54:00 GMT

Good Evening @caesarome, thanks for flagging this with us. I'll send @Slade1 a message now so we can help get them in touch with our team in Ireland who can help 👍🏻

Thanks, Jason-