https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-replacement-sim/m-p/5285050#M293611 <P>Can't activate</P> Thu, 28 May 2026 13:32:37 GMT Bassa777 2026-05-28T13:32:37Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-replacement-sim/m-p/5285045#M293608 I have a replacement sim and new handset as my previous phone was stolen. The original phone had an e-sim, however the new one doesn't. I am unable to activate it as I can't use my phone number. I have been going round in circles for 24 hours and even the chat person failed to fix the problem. Thank you for reading Thu, 28 May 2026 13:22:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-replacement-sim/m-p/5285045#M293608 Queeny1101 2026-05-28T13:22:43Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-replacement-sim/m-p/5285050#M293611 <P>Can't activate</P> Thu, 28 May 2026 13:32:37 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-replacement-sim/m-p/5285050#M293611 Bassa777 2026-05-28T13:32:37Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-replacement-sim/m-p/5285086#M293614 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4694109">@Queeny1101</a>&nbsp; are you saying you need a physical sim ? If so and you can't call sky then use the social media links at the bottom of this page to contact sky for help.&nbsp;</P> Thu, 28 May 2026 14:37:55 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-replacement-sim/m-p/5285086#M293614 63johnw 2026-05-28T14:37:55Z