Activate sim

Kris61 — Thu, 28 May 2026 11:28:29 GMT

After clicking on activate new sim it takes me to my home page with no box for activation code any ideas most welcome

Re: Activate sim

caesarome — Thu, 28 May 2026 12:03:38 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

Re: Activate sim

Jason- — Thu, 28 May 2026 16:15:08 GMT

Hello @caesarome, thanks for making us aware of @Kris61's post. We'll drop them an invite now and we can help activate their new Sky Mobile SIM.

Thanks, Jason-

topic Activate sim in Sky Mobile

Activate sim

Re: Activate sim

Re: Activate sim