topic mobile phone upgrade in Sky Mobile

mobile phone upgrade

Jan2311 — Thu, 28 May 2026 11:04:02 GMT

I am looking to upgrade my A325G, if I do this can I keep the same number and the phones contents ie photos.

Re: mobile phone upgrade

Kieth2 — Thu, 28 May 2026 11:13:51 GMT

Hello, yes you can keep everything on your phone as long as you have backed up the photos etc to Google or the server you use. However I personally wouldn't recommend swapping your phone using sky, you'll get a better price selling privately.

Re: mobile phone upgrade

Jan2311 — Thu, 28 May 2026 11:24:10 GMT

Sorry to be a pest, but I am not very techno savy, my phone and broadband are both with sky, would this be a problem. All I want to do is change my phone but keep all that is on it and pass it on to the new device,is there an easy way of doing this?

Re: mobile phone upgrade

PandJ2020 — Thu, 28 May 2026 11:34:05 GMT

Read here: https://www.samsung.com/uk/support/switching/

If you have a physical SIM then you simply move this from old to new phones. (Do not activate any new plan)

Re: mobile phone upgrade

Kieth2 — Thu, 28 May 2026 12:00:35 GMT

Using smart switch either wireless or wired is also a method to keep your phone settings. Just download it from play store and follow instructions. Hope this helps.