topic Re: RETURN MOBILE DEVICE in Sky Mobile

RETURN MOBILE DEVICE

KRUNAL932 — Wed, 27 May 2026 21:47:13 GMT

I WANT TO RETURN MY MOBILE DEVICE, SO I WANT PREPAID LABLE

Re: RETURN MOBILE DEVICE

PandJ2020 — Wed, 27 May 2026 21:53:19 GMT

@KRUNAL932 wrote:
I WANT TO RETURN MY MOBILE DEVICE, SO I WANT PREPAID LABLE

How long have you had it? Is this a swap?

Re: RETURN MOBILE DEVICE

Friggen+nora — Thu, 28 May 2026 00:25:15 GMT

Iv had it a few .months now ut the signal has always been terrible. Fed up with nothing loading or taking ages.

Re: RETURN MOBILE DEVICE

Daniel0210 — Thu, 28 May 2026 01:51:52 GMT

@KRUNAL932
If you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.