https://helpforum.sky.com/t5/Sky-Mobile/Not-receiving-SMS-security-codes/m-p/5284365#M293546 <P><SPAN class="">I’ve ported my number from EE to Sky. Calls and normal service may be working fine, but I’m not receiving OTP / verification SMS messages from Shopify or anywhere else.</SPAN></P><P><SPAN class="">any advice?</SPAN></P> Wed, 27 May 2026 19:48:41 GMT Tom0804 2026-05-27T19:48:41Z https://helpforum.sky.com/t5/Sky-Mobile/Not-receiving-SMS-security-codes/m-p/5284365#M293546 <P><SPAN class="">I’ve ported my number from EE to Sky. Calls and normal service may be working fine, but I’m not receiving OTP / verification SMS messages from Shopify or anywhere else.</SPAN></P><P><SPAN class="">any advice?</SPAN></P> Wed, 27 May 2026 19:48:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/Not-receiving-SMS-security-codes/m-p/5284365#M293546 Tom0804 2026-05-27T19:48:41Z https://helpforum.sky.com/t5/Sky-Mobile/Not-receiving-SMS-security-codes/m-p/5284849#M293579 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4693473">@Tom0804</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Thu, 28 May 2026 09:41:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/Not-receiving-SMS-security-codes/m-p/5284849#M293579 Brill+Gill 2026-05-28T09:41:03Z