Scam order device

cutekat — Thu, 21 May 2026 08:51:58 GMT

Has anyone had emails come through saying device ordered bit you didn't order it. So now I have an ipad coming no contract email either. Rang sky twice they useless opened a case closed it the same minute. Rang again saying opened a case again no such thing. No help at all. Telling me to either decline the Parcel or return it once Rang them. I won't be over £2000 for a ipad I didn't order. Sounds so dodgy

Re: Scam order device

caesarome — Thu, 21 May 2026 08:55:31 GMT

@cutekat

Someone has got access to your account and has placed this order as per this:

https://www.sky.com/help/articles/account-takeover

If you receive an unexpected parcel from Sky get in touch with our customer services team immediately. We can give advice on what to do. Don’t send the parcel anywhere except our returns address.

We’ll give you pre-paid returns packaging to send the parcel back to us.

Use the contact options at the bottom of that link to get on touch with Sky about this.

Make sure your account password has been changed:

https://skyid.sky.com/resetpassword/

And don't respond to any calls that say they are from Sky or emails that say the same as the chances are they are from scammers.

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Scam order device

Re: Scam order device